Guest Experience Concierge - Front Desk with Growth Path

The Lodge of Four Seasons; Lake Ozark (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life/Voluntary

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Referral Bonus Program

Job summary

The Lodge of Four Seasons in Lake Ozark, MO is seeking a Front Desk Agent to warmly welcome guests, check them in and assist with inquiries to ensure a memorable stay. This role emphasizes hospitality, a positive attitude, and strong guest service. Ideal candidates have front desk experience, knowledge of hotel software, and excellent communication skills.

Flexibility for days, weekends, and holidays is required. $16.00 per hour, benefits eligible.

Qualifications

• Front desk experience in a brand setting or luxury hotel preferred, training available.
• Strong knowledge of software applications, including Microsoft Office and hotel systems.
• Excellent communication, listening, and written skills.
• Fluency in English; Spanish language skills are highly desirable.
• Flexible schedule for days, weekends and holidays.
• High energy with strong interpersonal abilities and motivation.
• Ability to manage multiple tasks without becoming overwhelmed.

Responsibilities

• Welcome guests, manage guest information, distribute keys and assign rooms.
• Answer general inquiries to ensure guests have an excellent stay.

Skills

Front desk experience

Hotel software knowledge

Communication skills

Spanish helpful

Tools

OnQ

Opera

Lightspeed

Slack

HotSOS

Job description

The Lodge of Four Seasons in Lake Ozark, MO is seeking a Front Desk Agent to warmly welcome guests, check them in and assist with inquiries to ensure a memorable stay. This role emphasizes hospitality, a positive attitude, and strong guest service. Ideal candidates have front desk experience, knowledge of hotel software, and excellent communication skills.

Flexibility for days, weekends, and holidays is required. $16.00 per hour, benefits eligible.