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Remote Collections Specialist
Job summary
A leading financial institution is seeking a Call Center Collector to manage delinquent accounts and improve customer payments. Responsibilities include reviewing documentation, contacting clients to arrange repayment schedules, and ensuring compliance with collection policies. Ideal candidates should have a high school diploma and 2-3 years of experience in collections or customer service. This remote position offers competitive pay ranging from $20.00 to $22.50 per hour, along with comprehensive benefits.
Benefits
Qualifications
- Two to three years of experience in collections and/or customer service activities.
- Good knowledge of loan collection policies and procedures.
- Ability to identify and resolve exceptions.
Responsibilities
- Collects payment on assigned delinquent accounts.
- Contacts customers/clients via telephone and written correspondence.
- Arranges repayment schedules to minimize loss.
Skills
Education
- ...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.