Loan Sales & Tax Services Specialist

WAC-AL World Acceptance Corporation of Alabama; Anniston (AL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

Life insurance

Long-term disability

401(k) with company match

Paid holidays and vacation

Mental health support

Job summary

World Acceptance Corporation of Alabama is seeking a Financial Services Representative in Anniston to drive loan sales, manage past‑due accounts, and assist customers with tax services. This in‑person, fast‑paced role requires outbound calling, high‑volume collections, and strong communication to close loans and grow branch performance.

Qualified candidates have a high school diploma, valid driver’s license, and proven ability to handle challenging conversations, meet targets, and work across

Qualifications

• High school diploma or equivalent.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high‑volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast‑paced environment.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and arranging payments.
• Prepare individual tax returns and assist customers with tax questions in compliance with policies.
• Assist customers in person with loan applications, tax services, payments, and account questions.

Skills

Sales experience

Collections experience

Customer service

Tax preparation experience

Communication skills

Education

High school diploma or equivalent

Job description

World Acceptance Corporation of Alabama is seeking a Financial Services Representative in Anniston to drive loan sales, manage past‑due accounts, and assist customers with tax services. This in‑person, fast‑paced role requires outbound calling, high‑volume collections, and strong communication to close loans and grow branch performance.

Qualified candidates have a high school diploma, valid driver’s license, and proven ability to handle challenging conversations, meet targets, and work across