Loan Growth & Tax Services Specialist

World Acceptance Corporation of Alabama; Dothan (AL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Long-term disability

Mental health support

401(k) with company match

Paid holidays

Vacation time

Job summary

The Financial Services Representative (FSR) at World Acceptance Corporation of Alabama drives loan sales, manages past-due accounts, and assists customers with tax preparation and other financial services. This on-site role requires daily outbound calls, in-person meetings, and closing loans to meet branch targets.

You will balance a fast-paced workload, navigate challenging conversations, and uphold regulatory compliance while delivering high-quality service.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license and reliable transportation.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax questions.
• Assist customers in person with loan applications, tax preparation services, payments, and account questions.
• Maintain accurate records and complete required banking and company systems.

Skills

Sales

Customer service

Collections

Tax services

Communication

Education

High school diploma or equivalent

Job description

The Financial Services Representative (FSR) at World Acceptance Corporation of Alabama drives loan sales, manages past-due accounts, and assists customers with tax preparation and other financial services. This on-site role requires daily outbound calls, in-person meetings, and closing loans to meet branch targets.

You will balance a fast-paced workload, navigate challenging conversations, and uphold regulatory compliance while delivering high-quality service.