Loan & Tax Services Specialist - High Growth & Bonuses

WAC-AL World Acceptance Corporation of Alabama; Dothan (AL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Comprehensive benefits

Paid holidays

Vacation time

Volunteer time

Job summary

World Acceptance Corporation of Alabama is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist with tax returns. The role requires daily outbound calling, in-person customer meetings, and closing loans in a fast-paced, performance‑driven environment.

You will balance cash, process payments, and maintain compliant records while delivering high-quality service.

Qualifications

• Requires a high school diploma or equivalent.
• Experience in sales, customer service, collections, or account management with measurable results.
• Able to handle high-volume calls and difficult conversations.
• Proven track record of meeting or exceeding goals in a fast-paced environment.

Responsibilities

• Drive loan sales by taking applications and explaining terms.
• Outbound daily outreach for collections, tax services, and new business.
• Manage delinquent accounts and arrange payments.
• Assist customers in person with loan applications and tax prep.
• Process payments and update accounts in company systems.

Skills

Sales

Customer service

Collections

Account management

Phone calls

Education

High school diploma or equivalent

Job description

World Acceptance Corporation of Alabama is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist with tax returns. The role requires daily outbound calling, in-person customer meetings, and closing loans in a fast-paced, performance‑driven environment.

You will balance cash, process payments, and maintain compliant records while delivering high-quality service.