Lead Technical Services Engineer

LATICRETE International; Egg Harbor Township (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Lead Technical Services Representative in Egg Harbor Township, NJ. This position involves delivering advanced technical services and support to architects, contractors, and engineers and aims to resolve customer complaints effectively.

The ideal candidate will have over 6 years in the construction industry, strong working knowledge of technical service operations, and excellent communication skills. Benefits include medical, dental, vision, and a 401k plan.

Qualifications

• Minimum of 6 years experience in the construction industry.
• Strong knowledge of architecture and construction methods.
• Expert knowledge of LATICRETE product lines and applications.

Responsibilities

• Provide technical services to various stakeholders through multiple channels.
• Train and support Technical Services Representatives.
• Handle customer complaints and facilitate resolutions.

Skills

Customer Interaction

Technical Knowledge

Problem Solving

Communication Skills

Team Cooperation

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office Suite

Job description

LATICRETE International is seeking a Lead Technical Services Representative in Egg Harbor Township, NJ. This position involves delivering advanced technical services and support to architects, contractors, and engineers and aims to resolve customer complaints effectively.

The ideal candidate will have over 6 years in the construction industry, strong working knowledge of technical service operations, and excellent communication skills. Benefits include medical, dental, vision, and a 401k plan.