Lead, Technical Service - Construction Materials

LATICRETE International; Egg Harbor Township (NJ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Egg Harbor Township, NJ, seeks a Technical Support Supervisor to manage technical service operations. This role requires oversight of service representatives and providing technical guidance on material selection and installation.

The ideal candidate will have over 7 years in the construction industry and 3 years in technical support, along with strong supervisory skills and knowledge of LATICRETE products.

This position offers benefits like medical, dental, vision, and a 401k plan.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum of 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects, contractors and distributors.
• Coordinate incoming requests for technical service and training.

Skills

Supervisory and management skills

Interpersonal, written and verbal communication skills

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Fluency in a 2nd language

Education

Associates Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Oracle EnterpriseOne

CRM OnDemand

Job description

LATICRETE International in Egg Harbor Township, NJ, seeks a Technical Support Supervisor to manage technical service operations. This role requires oversight of service representatives and providing technical guidance on material selection and installation.

The ideal candidate will have over 7 years in the construction industry and 3 years in technical support, along with strong supervisory skills and knowledge of LATICRETE products.

This position offers benefits like medical, dental, vision, and a 401k plan.