Lead Technical Services Engineer

LATICRETE International; Reading (Berks County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International, located in Reading, PA, is seeking a Lead Technical Services Representative to provide advanced technical services to customers. This role involves training team members and resolving customer inquiries, ensuring effective communication across various departments.

The ideal candidate will have extensive experience in the construction industry, particularly in Technical Services. Strong knowledge of LATICRETE products and techniques is essential for this position.

Benefits include medical, dental, vision, and 401k plans along with competitive paid time off.

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Minimum of 4 years in Technical Services or comparable experience.
• Strong knowledge of LATICRETE product lines and construction methods.

Responsibilities

• Provide technical services to internal and external customers.
• Resolve customer complaints and inquiries.
• Train and support Technical Services Representatives.

Skills

Construction industry experience

Technical Services experience

Knowledge of architecture and construction methods

Microsoft Office proficiency

Interpersonal communication skills

Education

Associates degree or equivalent work experience

Tools

Salesforce

JD Edwards

Job description

LATICRETE International, located in Reading, PA, is seeking a Lead Technical Services Representative to provide advanced technical services to customers. This role involves training team members and resolving customer inquiries, ensuring effective communication across various departments.

The ideal candidate will have extensive experience in the construction industry, particularly in Technical Services. Strong knowledge of LATICRETE products and techniques is essential for this position.

Benefits include medical, dental, vision, and 401k plans along with competitive paid time off.