Lead Benefit Programs Supervisor

New LHRC External Career Site; Chatham (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

New LHRC External Career Site is seeking a Benefit Programs Supervisor who will oversee Specialists determining eligibility for government assistance programs, train staff, and monitor case management services in Virginia.

The role requires Bachelor’s degree in human services and lead or supervisory experience; familiarity with SNAP, TANF, and Medical Assistance is preferred; applicants may face background checks and must be willing to work in a community emergency shelter during disasters.

Qualifications

• Bachelor’s degree in the human services field or equivalent supervision experience.
• Experience leading and training staff in service delivery.
• Knowledge of public assistance programs and case management.

Responsibilities

• Provide administrative and programmatic supervision to staff.
• Review case management plans and ensure quality of services.
• Develop written guidelines for delivering services; assign caseloads.
• Coordinate and monitor staff activities; hold conferences to review cases.
• Review records, evaluate staff performance, and take action as needed.
• Participate in hiring, disciplinary actions, and workforce planning.
• Represent staff needs to senior management and develop operating policies.
• Interpret regulations to staff; train new employees on agency policies.

Skills

Supervision

Staff training

Case management

Communication

Education

Bachelor’s degree in human services

Job description

New LHRC External Career Site is seeking a Benefit Programs Supervisor who will oversee Specialists determining eligibility for government assistance programs, train staff, and monitor case management services in Virginia.

The role requires Bachelor’s degree in human services and lead or supervisory experience; familiarity with SNAP, TANF, and Medical Assistance is preferred; applicants may face background checks and must be willing to work in a community emergency shelter during disasters.