Lead Benefit Programs Specialist

Virginia-Department-of-Social-Service; Rocky Mount (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Virginia Department of Social Services seeks a Benefit Programs Specialist IV to provide leadership in benefit programs, serve as lead worker, and train staff. You will assist supervision, review cases, and back-up supervision while ensuring policy adherence and confidentiality.

The role includes coordination with community partners and preparing records. Ideal candidates have leadership experience in benefits programs, strong analytical and communication skills, and the ability to handle

Qualifications

• Understanding of applicable laws, codes, policies, and procedures.
• Ability to interpret complex policies and guide staff.
• Experience leading staff in benefit programs or similar context.

Responsibilities

• Serve as lead worker and assist supervisor by coordinating staff training.
• Review case files and provide back-up supervision of staff.
• Offer consultation on complex cases and complex program issues.
• Prepare case records, reports, and monthly activity summaries.
• Coordinate with partners to support clients' assessed needs.

Skills

Policy knowledge

Excellent communication

Leadership guidance

Data interpretation

Education

Leadership in benefits programs

Tools

Office software

Case management systems

Job description

Virginia Department of Social Services seeks a Benefit Programs Specialist IV to provide leadership in benefit programs, serve as lead worker, and train staff. You will assist supervision, review cases, and back-up supervision while ensuring policy adherence and confidentiality.

The role includes coordination with community partners and preparing records. Ideal candidates have leadership experience in benefits programs, strong analytical and communication skills, and the ability to handle