Public Benefits Eligibility Specialist II

New LHRC External Career Site; Waynesboro (VA); On-site; USD 38,000 - 54,000; Full time

Job summary

New LHRC External Career Site is seeking a Benefit Programs Specialist II to determine eligibility for food, financial, medical, and other social services. The role involves interviewing clients, explaining programs, and making referrals while adhering to state and federal guidelines.

The incumbent will work under the Benefit Programs Supervisor and must be able to analyze information, perform computations, and maintain confidential case records in a community setting, including emergency

Qualifications

• High school diploma or equivalent with related work experience.
• Prior work experience in financial assistance programs is preferred.
• Spanish, bi-lingual skills with competency to translate benefit program details.

Responsibilities

• Interview applicants to determine eligibility and re-determine continued eligibility.
• Explain benefit programs and determine need for assistance.
• Complete other duties as assigned.
• Assist in providing emergency shelter as mandated and required.

Skills

Public service knowledge

Communication skills

Interviewing

Computer literacy

Analytical thinking

Education

High school diploma

Job description

New LHRC External Career Site is seeking a Benefit Programs Specialist II to determine eligibility for food, financial, medical, and other social services. The role involves interviewing clients, explaining programs, and making referrals while adhering to state and federal guidelines.

The incumbent will work under the Benefit Programs Supervisor and must be able to analyze information, perform computations, and maintain confidential case records in a community setting, including emergency