Senior Lead Benefit Programs Specialist

New LHRC External Career Site; Rocky Mount (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

New LHRC External Career Site seeks a Benefit Programs Specialist IV in Virginia. The role leads staff, provides training and supervision, and supports the supervisor with workload balance and program guidance. Responsibilities include handling complex cases, ensuring eligibility determinations, and coordinating with community resources.

The position requires extensive knowledge of benefit programs, strong computer skills, and the ability to interpret policies while maintaining confidentiality.

Qualifications

• Knowledge of applicable laws, codes, policies including civil and Circuit Court procedures.
• Skills in operating a personal computer and agency software.
• Ability to provide leadership and guidance to staff.

Responsibilities

• Lead worker and assist supervisor by providing program training to staff and back-up supervision.
• Answer questions related to policies and procedures and provide consultation on complex cases.
• Prepare case records and reports; handle the most complex and sensitive cases.

Skills

Computer skills

Job description

New LHRC External Career Site seeks a Benefit Programs Specialist IV in Virginia. The role leads staff, provides training and supervision, and supports the supervisor with workload balance and program guidance. Responsibilities include handling complex cases, ensuring eligibility determinations, and coordinating with community resources.

The position requires extensive knowledge of benefit programs, strong computer skills, and the ability to interpret policies while maintaining confidentiality.