Impactful Benefit Programs Specialist II

New LHRC External Career Site; Emporia (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

New LHRC External Career Site is seeking a Benefit Programs Specialist II to determine and re-determine eligibility for financial assistance, food stamps, medical assistance, and other social services. You will work within established guidelines, applying independent judgment to complex cases when needed.

The role emphasizes interviewing, data collection, and accurate record-keeping, with collaboration across agencies to help clients access benefits and services.

Qualifications

• Experience in determining eligibility for financial assistance and social services.
• Ability to interpret policies and guidelines and apply them to individual cases.
• Strong data collection and interview techniques and accurate record-keeping.

Responsibilities

• Interviews persons for assistance, obtains necessary information, and re-determines continuing eligibility.
• Explains benefit programs and determines reasons and need for assistance.
• Processes applications for financial assistance and determines eligibility and benefit levels using automated systems and manual methods.
• Monitors cases for changes in recipient circumstances, and implements changes to reflect benefit levels.
• Evaluates employability status and guides clients to appropriate services.

Skills

Interviews & information gathering

Analytical thinking

Public service knowledge

Education

Experience in Benefit Programs or related training

Tools

Office software

Job description

New LHRC External Career Site is seeking a Benefit Programs Specialist II to determine and re-determine eligibility for financial assistance, food stamps, medical assistance, and other social services. You will work within established guidelines, applying independent judgment to complex cases when needed.

The role emphasizes interviewing, data collection, and accurate record-keeping, with collaboration across agencies to help clients access benefits and services.