Last Mile Operations Lead | Route Planning & Dispatch

RXO, Inc.; Annapolis (MD); In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

401(k) with company match

Health insurance

Dental & vision

Tuition reimbursement

Employee assistance program

Descrizione del lavoro

RXO, Inc. is seeking a Last Mile Operations Manager to oversee the daily operations of contract carriers and coordinate route planning for on-time deliveries across North America.

You will lead staff, mentor teammates, and collaborate with management to optimize performance. Proficiency in route planning software and Microsoft Office is essential; bilingual English/Spanish abilities are highly valued.

Competenze

• Bachelor’s degree in business, logistics, or similar.
• Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally.
• Experience mentoring, training, and guiding newer/less-experienced team members.
• Bilingual English/Spanish (read, write, and speak both languages).
• Strong business acumen with the willingness to act in partnership with management teams.

Mansioni

• Train staff on company policies and procedures.
• Ensure compliance with corporate warehouse policies, procedures, and programs.
• Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems.
• Use route planning software to build efficient delivery routes.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Train and develop contract carriers, and dispatchers to meet and exceed customer expectations.
• Experience with Microsoft Office such as Word, Outlook, and Excel.

Conoscenze

Route planning

Staff training

Leadership

Bilingual English/Spanish

Office software proficiency

Formazione

Bachelor’s degree in business, logistics, or similar

Strumenti

Route planning software

Microsoft Office

Descrizione del lavoro

RXO, Inc. is seeking a Last Mile Operations Manager to oversee the daily operations of contract carriers and coordinate route planning for on-time deliveries across North America.

You will lead staff, mentor teammates, and collaborate with management to optimize performance. Proficiency in route planning software and Microsoft Office is essential; bilingual English/Spanish abilities are highly valued.