Last Mile Ops Manager: Route Optimization & Team Leadership

RXO Inc.; Houston (TX); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Paid time off and holidays

Job summary

RXO Inc. is seeking a Manager, Last Mile Operations to oversee the daily work of contract carriers, optimize routes, and mentor a growing team. The role focuses on timely, safe deliveries across North America and emphasizes collaboration with management teams.

You’ll use route planning software, supervise staff, and ensure compliance with policies while delivering exceptional customer service and operational efficiency.

Qualifications

• 5 years of logistics and supervisory experience.
• Experience with MS Office applications (Word, Outlook, Excel).
• Spanish-English bilingual abilities.

Responsibilities

• Oversee daily operations of contract carriers and monitor routes.
• Develop and mentor staff to goals; train on policies and procedures.
• Manage dispatch of contract carriers and resolve issues.
• Ensure work is completed accurately within established timeframes.

Skills

Supervisory experience

Microsoft Office

Bilingual English/Spanish

Route planning knowledge

Education

Bachelor's degree in business or related field

Tools

Route planning software

Job description

RXO Inc. is seeking a Manager, Last Mile Operations to oversee the daily work of contract carriers, optimize routes, and mentor a growing team. The role focuses on timely, safe deliveries across North America and emphasizes collaboration with management teams.

You’ll use route planning software, supervise staff, and ensure compliance with policies while delivering exceptional customer service and operational efficiency.