Last Mile Operations Manager — Lead Routes, Carriers & Teams

RXO Inc.; Dallas (TX); Vor Ort; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off, holidays, and volunteer

Zusammenfassung

RXO Inc. in Dallas is seeking a Manager, Last Mile Operations to lead contract carrier activities, optimize routes, and ensure on-time delivery across North America.

You will oversee scheduling, supervise staff, mentor teams, recruit and train, and handle escalations while upholding policies.

This role requires leadership, strong logistics knowledge, and bilingual English/Spanish preferred.

Qualifikationen

• 5 years of logistics and supervisory experience.
• Experience with Microsoft Office such as Word, Outlook, and Excel.
• Bachelor’s degree in business, logistics, or similar.
• Bilingual English/Spanish (read, write, and speak both languages)

Aufgaben

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers.
• Develop and mentor staff to reach goals; train staff on company policies and procedures.
• Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues.
• Ensure compliance with corporate warehouse policies, procedures, and programs.
• Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems.
• Use route planning software to build efficient delivery routes.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, and dispatchers to meet and exceed customer expectations.
• Ensure that all work is completed accurately and within established time frame.
• Ensure photos are taken for every job.
• Allocate and request additional resources as needed.

Kenntnisse

Logistics experience

Supervisory experience

Route planning

Ausbildung

Bachelor's degree in business, logistics, or similar

Tools

Microsoft Word

Outlook

Excel

Jobbeschreibung

RXO Inc. in Dallas is seeking a Manager, Last Mile Operations to lead contract carrier activities, optimize routes, and ensure on-time delivery across North America.

You will oversee scheduling, supervise staff, mentor teams, recruit and train, and handle escalations while upholding policies.

This role requires leadership, strong logistics knowledge, and bilingual English/Spanish preferred.