Last-Mile Ops Manager: Route Planning & Mentoring

RXO CORPORATE SOLUTIONS; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

RXO CORPORATE SOLUTIONS in Nashville, TN is seeking a Last Mile Operations Manager to oversee daily carrier operations, plan routes, and monitor performance. You will work with contract carriers and dispatchers to meet customer expectations and drive efficiency.

The role requires at least 5 years in logistics and supervisory roles, proficiency with Microsoft Office, and a willingness to work varied shifts including weekends. Bilingual English/Spanish is a plus.

Qualifications

• 5+ years of related logistics and supervisory experience.
• Experience with Microsoft Office such as Word, Outlook, and Excel.

Responsibilities

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
• Develop and mentor staff to reach goals; train staff on company policies and procedures
• Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
• Ensure compliance with corporate warehouse policies, procedures, and programs
• Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
• Use route planning software to build efficient delivery routes
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
• Ensure that all work is completed accurately and within established time frame
• Ensure photos are taken for every job
• Allocate and request additional resources as needed

Skills

Logistics management

Staff supervision

Route planning

Bilingual EN/ES

Education

Bachelor's degree in business, logistics, or similar

Tools

Microsoft Office

Route planning software

Job description

RXO CORPORATE SOLUTIONS in Nashville, TN is seeking a Last Mile Operations Manager to oversee daily carrier operations, plan routes, and monitor performance. You will work with contract carriers and dispatchers to meet customer expectations and drive efficiency.

The role requires at least 5 years in logistics and supervisory roles, proficiency with Microsoft Office, and a willingness to work varied shifts including weekends. Bilingual English/Spanish is a plus.