Landscape Growth & Retention Manager

JMJ Phillip Group; Lakewood Township (NJ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Growth opportunities

Team collaboration

Job summary

JMJ PHILLIP is seeking a motivated Landscape Account Manager to manage client accounts, build long-term relationships, and drive sales growth across landscape services. You will work with operations and field teams to ensure service quality and timely communication.

The role emphasizes customer retention, renewal leadership, and collaboration with branch leadership to meet growth targets, with a strong focus on proactive problem-solving and pricing integrity.

Qualifications

• Experience in landscape maintenance and account management.
• Sales and customer service experience.
• Strong communication and proactive problem-solving.
• Ability to manage multiple client accounts.
• Understanding of pricing and gross margins.

Responsibilities

• Serve as the primary contact for assigned customers.
• Maintain proactive and professional communication with clients.
• Build long-term relationships to support customer satisfaction and retention.
• Respond to client needs and concerns promptly.
• Lead renewal processes and secure contract renewals.
• Identify enhancement opportunities and propose projects.
• Coordinate with Operations and Branch leadership to ensure quality of service.

Skills

Communication

Relationship-building

Sales mindset

Financial awareness

Organization

Team collaboration

Job description

JMJ PHILLIP is seeking a motivated Landscape Account Manager to manage client accounts, build long-term relationships, and drive sales growth across landscape services. You will work with operations and field teams to ensure service quality and timely communication.

The role emphasizes customer retention, renewal leadership, and collaboration with branch leadership to meet growth targets, with a strong focus on proactive problem-solving and pricing integrity.