Landscape Account Manager – Growth, Relationships & Operations

BrightView Holdings, Inc.; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

BrightView Landscapes, LLC is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients, building lasting relationships that promote satisfaction, retention, and ancillary sales. The role oversees field operations and collaborates with the Branch Manager.

The position requires directing service delivery, generating referrals, coaching field crews, and ensuring safety policies are followed while maintaining branch margins.

Qualifications

• Associate’s or Bachelor’s degree in a business-related field or equivalent experience.
• Minimum 3 years of experience in customer service, management, and leadership.
• Strong written and verbal communication skills.
• Demonstrated leadership and coaching abilities
• Ability to foster collaboration and teamwork

Responsibilities

• Identify opportunities to sell ancillary (enhancement) services to existing clients.
• Develop accurate estimates and takeoffs for both new and existing clients as needed.
• Deliver timely bid proposals and designs for enhancement projects.
• Generate referrals from existing client base and communicate leads to Business Developer
• Build and maintain long-term relations with clients and oversee site walkthroughs.
• Lead resolution of client concerns or issues and ensure account renewals.

Skills

Customer service

Leadership

Communication

Teamwork

Education

Associate or Bachelor's degree

Equivalent experience

Job description

BrightView Landscapes, LLC is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients, building lasting relationships that promote satisfaction, retention, and ancillary sales. The role oversees field operations and collaborates with the Branch Manager.

The position requires directing service delivery, generating referrals, coaching field crews, and ensuring safety policies are followed while maintaining branch margins.