K-12 Enterprise Account Manager — Remote & Upsell Growth

Niche; Arizona; Remote; USD 108,000 - 132,000; Full time

Benefits offered by this job

Health plan

WFH stipend

Parental leave

Stock options

Flexible PTO

Remote work options

Job summary

Niche, a leader in school search, is hiring an Account Manager to drive retention and grow revenue within a K-12 client portfolio. You will nurture relationships, communicate value, and identify upsell opportunities while coordinating with Customer Success and Sales teams.

You will manage renewals and negotiate contracts, ensuring client success and long-term partnerships across the platform. This role supports remote work options and varies by client need.

Qualifications

• 3+ years of relevant experience in sales and marketing in a SaaS environment.
• Demonstrated ability to manage and grow a portfolio of accounts.
• Strong communication and negotiation skills with customers and internal teams.

Responsibilities

• Manage a full account portfolio and relationships to increase revenue, drive long-term adoption and foster client health.
• Collaborate with Customer Success and Sales Engineers to ensure successful onboarding and identify cross-sell opportunities.
• Prospect for new expansion opportunities within the book of business and manage renewals.
• Negotiate contracts and drive the commercial process to signatures.
• Serve as the voice of the customer to drive product and pricing improvements.

Skills

SaaS sales

Account management

Relationship building

Negotiation

Salesforce

Challenger sales

Education

Bachelor's degree in business or education-related field

Tools

Salesforce

Gong

Job description

Niche, a leader in school search, is hiring an Account Manager to drive retention and grow revenue within a K-12 client portfolio. You will nurture relationships, communicate value, and identify upsell opportunities while coordinating with Customer Success and Sales teams.

You will manage renewals and negotiate contracts, ensuring client success and long-term partnerships across the platform. This role supports remote work options and varies by client need.