IT Help Desk 3rs plus

AppleOne; Bakersfield (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Consistent schedule

Long-term employment

Job summary

AppleOne Employment Services in Bakersfield is seeking a dependable Help Desk Support Specialist to provide frontline IT support across multiple facilities. You will troubleshoot hardware and software, handle password resets, and respond to employee requests during 8:00 AM–5:00 PM.

This temp-to-perm role requires at least 2 years of IT support and CompTIA A+ certification; bilingual English/Spanish is a plus, a valid driver's license, and the ability to travel between sites.

Qualifications

• At least 2 years of IT support or Help Desk experience.
• CompTIA A+ certification is required.
• Valid driver's license and clean driving record.
• Able to commute across facilities within Bakersfield.
• Bilingual English/Spanish is a plus.

Responsibilities

• Provide technical support to employees via phone, email, and ticketing system.
• Troubleshoot computer hardware, software, Windows OS, and basic technical issues.
• Assist with password resets, device access, and application issues.
• Install, replace, and configure computer components, monitors, hard drives, RAM, and printers.
• Troubleshoot basic network connectivity and CCTV system issues.
• Document technical issues and resolutions, escalating complex problems when necessary.
• Travel between company facilities throughout the greater Bakersfield area as needed.

Skills

IT support experience

Bilingual English/Spanish

Education

CompTIA A+ Certification

Job description

T Help Desk Support Specialist

Location: Bakersfield, CA (93307)

Pay: $24.00/hour to start

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Job Type: Temp-to-Perm

We are seeking a dependable and customer-focused Help Desk Support Specialist to provide frontline technical support to employees across multiple facilities in the Bakersfield area. This position will troubleshoot computer hardware and software issues, provide basic IT support, maintain equipment, and respond to employee technical requests.

Requirements

• MUST HAVE AT LEAST 2 years of recent IT support or Help Desk experience


• MUST HAVE CompTIA A+ Certification required.


• Valid driver's license and clean driving record.


• Able to commute across facilities within Bakersfield


• Bilingual English/Spanish is a plus.

Key Responsibilities

• Provide technical support to employees via phone, email, and ticketing system.


• Troubleshoot computer hardware, software, Windows operating systems, and basic technical issues.


• Assist with password resets, device access, and application issues.


• Install, replace, and configure computer components, monitors, hard drives, RAM, and printers.


• Troubleshoot basic network connectivity and CCTV system issues.


• Document technical issues and resolutions, escalating complex problems when necessary.


• Travel between company facilities throughout the greater Bakersfield area as needed.

Benefits / Perks

• Medical, dental, vision, 401k, sick pay


• Consistent Monday - Friday schedule, 8:00 AM - 5:00 PM


• Opportunity for long-term employment


• Gain experience supporting IT operations across multiple facilities.


• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Equal Opportunity Employer / Disabled / Protected Veterans

Equal Opportunity Employer / Disabled / Protected Veterans

Know Your Rights poster

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

Pay Transparency Policy

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

Accommodations and E-Verify

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Fair Chance

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.