International IT Support Lead (Remote)

GovCIO; Cheyenne (WY); Remote; USD 165,000 - 180,000; Full time

Benefits offered by this job

EAP

Corporate Discounts

Learning & Development

Certification Assistance

Referral Bonus

Internal Mobility

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is hiring an International Support Lead to supervise IT field services for TSA international locations and coordinate incident resolution across the globe. The role requires strong leadership, strategic planning, and the ability to obtain DHS/TSA clearance.

Fully remote position with a focus on international operations, program development, and process improvements in a global IT environment. Qualified candidates should demonstrate extensive international experience and security clearance

Qualifications

• 15+ years in IT field services leadership (international)
• Experience overseeing deskside and mobility support, deployment services, asset management, and A/V/OCM
• Ability to coordinate complex international programs and obtain security clearances (US citizenship)

Responsibilities

• Lead IT field services operations for TSA international locations
• Supervise engineers and coordinate incident resolution
• Implement IT processes and SOPs; drive improvements
• Coordinate international support across the globe in coordination with Global Ops leadership

Skills

IT leadership

Global operations

Strategic leadership

Education

High School Degree

Job description

GovCIO is hiring an International Support Lead to supervise IT field services for TSA international locations and coordinate incident resolution across the globe. The role requires strong leadership, strategic planning, and the ability to obtain DHS/TSA clearance.

Fully remote position with a focus on international operations, program development, and process improvements in a global IT environment. Qualified candidates should demonstrate extensive international experience and security clearance