Global IT Support Lead - Remote

GovCIO; Salem (OR); Remote; USD 165,000 - 180,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is hiring an International Support Lead to oversee IT field services for TSA International Locations. You will supervise engineers, coordinate incident resolution, and implement standard operating procedures while ensuring system uptime.

This is a fully remote role requiring US citizenship for DHS/TSA clearance. The position offers a high-visibility leadership opportunity with global reach and a salary range of USD 165,000–180,000 per year, with benefits and growth opportunities within

Qualifications

• Experience managing IT field services in international settings.
• Strong strategic leadership and interpersonal skills.
• Clearance required: US citizenship for DHS/TSA clearance.

Responsibilities

• Leads IT support operations for TSA International Locations and ensures uptime.
• Supervises engineers and coordinates incident resolution across the globe.
• Implements IT processes and SOPs; coordinates with Global Operations.

Skills

IT Field Services

International Coordination

Incident Resolution

Leadership & Strategy

AV/O&M

Education

High School Degree with 12+ yrs experience

Job description

GovCIO is hiring an International Support Lead to oversee IT field services for TSA International Locations. You will supervise engineers, coordinate incident resolution, and implement standard operating procedures while ensuring system uptime.

This is a fully remote role requiring US citizenship for DHS/TSA clearance. The position offers a high-visibility leadership opportunity with global reach and a salary range of USD 165,000–180,000 per year, with benefits and growth opportunities within