Global IT Support Lead — Remote & International Ops

GovCIO; Helena (MT); Remote; USD 165,000 - 180,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is hiring an International Support Lead for the TSA Focus contract. This fully remote role leads IT support operations for international locations, supervising engineers, coordinating incident resolution, and implementing IT process improvements in collaboration with global teams.

The candidate must have 8+ years in IT Field Services, strong leadership, and US citizenship for DHS/TSA clearance. Competitive pay is offered with a comprehensive perks package and remote-friendly environment.

Qualifications

• 8 years experience in managing IT Field Services internationally.
• Clearance required: US citizenship for DHS/TSA clearance.
• Strong strategic leadership and interpersonal skills; plans and coordinates complex projects.

Skills

IT Field Services

Leadership

Incident Resolution

Global Operations

Education

High School Degree with 12+ yrs experience

Job description

GovCIO is hiring an International Support Lead for the TSA Focus contract. This fully remote role leads IT support operations for international locations, supervising engineers, coordinating incident resolution, and implementing IT process improvements in collaboration with global teams.

The candidate must have 8+ years in IT Field Services, strong leadership, and US citizenship for DHS/TSA clearance. Competitive pay is offered with a comprehensive perks package and remote-friendly environment.