Insurance Client Success Manager

Arthur J. Gallagher & Co. (AJG); Rolling Meadows, Northern (IL, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture with accessible

Global reach with local impact

Job summary

Gallagher Bassett, part of Arthur J. Gallagher & Co., is seeking an Account Manager to manage a diverse client portfolio across industries. You will serve as the primary contact, provide strategic guidance, oversee claims and renewal activities, and collaborate with internal teams to drive optimal outcomes.

The role requires a Bachelor's degree and 3 years of related experience, plus an insurance license. Travel about 30–35% is expected to meet client needs and stewardship discussions.

Qualifications

• Bachelor's degree and 3 years related experience.
• Insurance license required.
• Willing to travel 30–35%.
• Solid understanding of risk, insurance, and claims.

Responsibilities

• Manage a diverse portfolio of clients across multiple industries.
• Serve as the primary point of contact and deliver exceptional service and renewal support.
• Analyze data to identify trends and opportunities; lead client meetings.
• Collaborate with internal teams to drive solutions and successful outcomes.
• Renew accounts of low to moderate complexity with limited assistance.

Skills

Excel

PowerPoint

Client relations

Insurance knowledge

Travel readiness

Education

Bachelor's degree

Job description

Gallagher Bassett, part of Arthur J. Gallagher & Co., is seeking an Account Manager to manage a diverse client portfolio across industries. You will serve as the primary contact, provide strategic guidance, oversee claims and renewal activities, and collaborate with internal teams to drive optimal outcomes.

The role requires a Bachelor's degree and 3 years of related experience, plus an insurance license. Travel about 30–35% is expected to meet client needs and stewardship discussions.