Client Success & Benefits Account Executive

Gallagher; Jacksonville (FL); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

People-first culture

Global reach with local impact

Job summary

Gallagher is a leading global risk management and insurance brokerage seeking a seasoned client service professional to manage a portfolio of client accounts in Jacksonville, FL. You will support renewals with the Production team, seek opportunities to expand coverage, and maintain strong relationships with client contacts and decision makers.

A Bachelor's degree plus 5+ years of client service and/or claims management experience (or a 10+ year track with a HS diploma) is required, along with

Qualifications

• Bachelor's degree with 5+ years client service and/or claims management experience.
• Or High School diploma/GED with 10+ years client service and/or claims management experience.
• Must hold appropriate licensing as required and be able to travel up to 25% of the time.
• Proficiency in Microsoft Office applications and using technology to maximize productivity and quality.
• Experience in managing client relationships and strong written and verbal communication skills.

Responsibilities

• Handle the day-to-day work for a group of client accounts.
• Keep client requests moving and ensure details are handled with care.
• Work with the Production team on renewals and help shape coverage solutions.
• Identify opportunities to add services or lines of coverage when appropriate, supporting retention and revenue growth.
• Ask for referrals and maintain strong relationships with client contacts and decision makers.

Skills

Client service

Claims management

Communication

Microsoft Office

Education

Bachelor's degree

High School diploma/GED

Tools

Microsoft Office

Job description

Gallagher is a leading global risk management and insurance brokerage seeking a seasoned client service professional to manage a portfolio of client accounts in Jacksonville, FL. You will support renewals with the Production team, seek opportunities to expand coverage, and maintain strong relationships with client contacts and decision makers.

A Bachelor's degree plus 5+ years of client service and/or claims management experience (or a 10+ year track with a HS diploma) is required, along with