Inside Sales / Receptionist

Generator Supercenter; Fort Worth (TX); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Generator Supercenter in Fort Worth, Texas, is seeking a driven Inside Sales / Receptionist for our main call center and front office. This role involves engaging with customers, providing key information, and supporting the sales team to drive new sales opportunities.

The ideal candidate should be highly motivated, possess excellent communication skills, and have a strong customer service focus. This position offers a competitive hourly wage with commission potential.

Qualifications

• Highly motivated and target-driven with strong communication abilities.
• Excellent multitasking and organizational skills.
• Experience in sales and customer service is preferred.

Responsibilities

• Develop new sales opportunities and communicate with customers to understand needs.
• Provide excellent customer service and handle high-volume calls.
• Maintain and clean the front desk and reception areas.

Skills

Sales skills

Communication skills

Customer service skills

Time management

Organization skills

Microsoft Office (Excel, Outlook, Word)

Negotiation skills

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job Description

We are seeking a result‑driven Inside Sales / Receptionist for our main call center and front office. The role involves engaging with customers, providing information, and supporting the sales team.

Position Tasks & Responsibilities

Inside Sales

• Develop new sales opportunities using outbound lists, emails, and lead follow‑ups.
• Communicate with customers to understand needs and identify sales opportunities.
• Apply proper phone etiquette; answer questions, resolve concerns, and provide information via calls and emails.
• Explain and demonstrate product and service features.
• Maintain and improve the prospects database and research new leads.
• Stay current with product, service information and competitor offers.
• Provide excellent customer service and handle high‑volume calls.
• Basic knowledge of Microsoft Excel, Outlook, Word.
• Work Monday–Friday 8–5 or 9–6, with occasional Saturdays as needed.
• Compensation: hourly plus commission.
• Availability for growth opportunities.

Receptionist

• Notify personnel of waiting guests or visitors.
• Update office calendars and spreadsheets.
• Manage office supply inventory.
• Check incoming mail twice daily.
• Assist sales team with maintaining or updating sales files.
• Update existing customer information.
• Document incoming calls and information as needed.
• Maintain reception, conference room, kitchen and bathroom areas clean.

Competencies & Requirements

• Highly motivated and target‑driven.
• Excellent selling, communication, and negotiation skills.
• Strong prioritization, time management, and organizational skills; attentive to detail.
• Relationship management skills and openness to feedback.
• Maintain front desk tidy and presentable with necessary materials.
• Greet and welcome visitors.
• Friendly people person with good customer service.
• Strong listening, verbal, and written communication skills.
• Good judgment, adaptability, and teamwork.
• Stress tolerance and resilience.
• Multi‑tasker capable of performing various alternate duties.