Inside SalesCustomer ServiceSchool Outreach Center Coordinator

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC; South El Monte (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Productivity bonus

Career Growth Opportunities

Job summary

A community-focused education foundation located in South El Monte is seeking a friendly and professional Inside Sales representative. This role involves handling inbound and outbound calls, identifying customer needs, and providing efficient solutions to ensure a positive customer experience. Ideal candidates will have a high school diploma, relevant experience, and excellent communication skills. Competitive compensation and career growth opportunities are offered.

Qualifications

• Previous experience as a call center or inside sales representative preferred.
• Must be result oriented in a high-paced environment.
• Ability to work well under pressure.

Responsibilities

• Place outbound and receive inbound calls.
• Identify reasons for customer calls and provide solutions.
• Document all customer interactions.

Skills

Excellent phone and verbal communication skills

Active listening techniques

Time management

Organization

Education

High school diploma/GED

Tools

Customer Relationship Management (CRM) programs

Job description

>> Excellent Opportunity <<<<

Benefits/Perks

Competitive Compensation + productivity bonus

Career Growth Opportunities

Job Summary

We are seeking a friendly and professional with Inside Sales experience to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly and computer savvy.

Responsibilities

• Place outbound calls and receive inbound calls
• Identify the reason for the customer’s call, collect relevant information, and provide solutions
• Refer to premade scripts for a variety of customer service topics
• Upsell products and services when appropriate
• Use best practices in customer service techniques to develop rapport and build relationships with customers
• Document all customer interactions
• Attend training to maintain up-to-date skills and knowledge

Qualifications

• High school diploma/GED
• Previous experience as a call center representative, or inside sales representative, or a similar role is preferred
• Must be Result oriented. This is a high‑paced environment.
• Excellent phone and verbal communication skills
• Understanding of active listening techniques
• Familiarity with Customer Relationship Management (CRM) programs
• Ability to work well under pressure
• Highly organized with the ability to prioritize projects and manage time effectively