Inside Sales Pro: Lead Gen & Quoting Support

Arbon Equipment Corporation; Connecticut; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

Well-being program with extra day off

Retirement savings plan

Job summary

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quote development, and advance opportunities for Territory Representatives. You will engage transactional customers and maintain CRM records to ensure accurate forecasting.

The role requires 1–2+ years in inside sales or customer service, an Associate's or Bachelor's degree preferred, and strong communication skills. Office environment with light travel; bilingual a plus.

Qualifications

• Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience.
• 1-2+ years of inside sales, customer service, or call center sales experience.
• Certifications/licensing not required for this role.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.
• Follow all Company and OSHA safety policies and procedures.

Skills

Strong phone and digital communication

CRM proficiency

Multitask and prioritization

Consultative selling

Team-oriented mindset

Education

Associate's degree

Bachelor's degree

Job description

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quote development, and advance opportunities for Territory Representatives. You will engage transactional customers and maintain CRM records to ensure accurate forecasting.

The role requires 1–2+ years in inside sales or customer service, an Associate's or Bachelor's degree preferred, and strong communication skills. Office environment with light travel; bilingual a plus.