Inside Sales Pro: Lead Gen, Quotes & Partnerships

Rite-Hite Company; City of Albany (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with company match

Paid holidays & vacation

Job summary

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quotes, and nurture small, transactional customer relationships. You will maintain CRM records and respond promptly to inquiries via phone and digital channels.

You will collaborate with Territory Representatives, assist with marketing follow-up, and identify upsell opportunities to contribute to regional performance metrics in a fast-paced environment.

Qualifications

• Associate’s or Bachelor’s degree preferred or an equivalent combination of education and experience.
• 1–2+ years of inside sales, customer service, or call center sales experience.
• Strong phone and digital communication skills.
• Proficiency with CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Consultative, needs-based selling approach.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Phone & digital communication

CRM proficiency

Multitasking

Consultative selling

Education

Associate or Bachelor’s degree preferred

Tools

CRM software

Job description

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quotes, and nurture small, transactional customer relationships. You will maintain CRM records and respond promptly to inquiries via phone and digital channels.

You will collaborate with Territory Representatives, assist with marketing follow-up, and identify upsell opportunities to contribute to regional performance metrics in a fast-paced environment.