Inside Sales Pro: Lead Gen, Quoting & Growth

Arbon Equipment Corporation; Livonia (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Well-being program

401(k) match

Paid holidays & vacation

Job summary

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quote development, and manage smaller customer relationships. You will work with Territory Representatives to move opportunities toward close and maintain CRM records for ongoing customer activity.

Ideal candidates have 1–2+ years in inside sales or customer service, with a degree preferred. Some Spanish language ability is a plus.

Qualifications

• Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience.

Responsibilities

• Generate and qualify inbound and outbound leads.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships end-to-end.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and email.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-seller opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Lead generation

CRM tools

Customer service

Bilingual (Spanish) a plus

Education

Associate/Bachelor's

Tools

CRM system

Sales engagement tools

Job description

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quote development, and manage smaller customer relationships. You will work with Territory Representatives to move opportunities toward close and maintain CRM records for ongoing customer activity.

Ideal candidates have 1–2+ years in inside sales or customer service, with a degree preferred. Some Spanish language ability is a plus.