Inside Sales Specialist — Lead Gen & Quotes

Arbon Equipment Corporation; City of Albany (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life and disability insurance

Well-being program with extra day off

401(k) with company match

Paid holidays and vacation

Job summary

Arbon Equipment, a Rite-Hite Company, seeks an Inside Sales professional to generate and qualify leads, support quote development, and manage smaller, transactional customer relationships. You will maintain CRM records, respond to inquiries, and collaborate with Territory Representatives to close sales while supporting marketing campaigns.

The role requires 1–2+ years in inside sales or customer service, with CRM and sales engagement tools experience; bilingual Spanish is a plus, depending on

Qualifications

• Associate's or Bachelor's degree preferred, or equivalent education/experience.
• 1–2+ years inside sales, customer service, or call center sales experience.
• CRM and sales engagement tools experience desired.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller, transactional customer relationships and close sales where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-seller opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics (response time, conversion rate).

Skills

Lead generation

Sales experience

CRM proficiency

Customer service

Bilingual Spanish

Education

Associate's or Bachelor's degree preferred

Tools

CRM software

Sales engagement tools

Job description

Arbon Equipment, a Rite-Hite Company, seeks an Inside Sales professional to generate and qualify leads, support quote development, and manage smaller, transactional customer relationships. You will maintain CRM records, respond to inquiries, and collaborate with Territory Representatives to close sales while supporting marketing campaigns.

The role requires 1–2+ years in inside sales or customer service, with CRM and sales engagement tools experience; bilingual Spanish is a plus, depending on