Inside Sales Pro: Lead Gen, Quotes & CRM Expert

Arbon Equipment Corporation; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Well-being program with extra day off

Retirement savings plan with 401(k)

Job summary

Arbon Equipment Corporation, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quote development, and manage transactional customer relationships. You will collaborate with Territory Representatives and Field Support to ensure a seamless customer experience and drive sales to close while maintaining accurate CRM records.

The role emphasizes responsiveness, multi-channel communication, and participation in demand-generation activities.

Qualifications

• Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience.
• 1-2+ years of inside sales, customer service, or call center sales experience.
• Certifications/License None required for this role.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-seller opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Inside sales

Customer service

Communication

Bilingual (Spanish)

Education

Associate's or Bachelor's degree

Tools

CRM software

Sales engagement tools

Job description

Arbon Equipment Corporation, a Rite-Hite Company, is seeking an Inside Sales professional to generate and qualify leads, support quote development, and manage transactional customer relationships. You will collaborate with Territory Representatives and Field Support to ensure a seamless customer experience and drive sales to close while maintaining accurate CRM records.

The role emphasizes responsiveness, multi-channel communication, and participation in demand-generation activities.