Inbound Call Center Agent — Flexible Scheduling & Growth

Remote Jobs; Orangeburg (SC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Paid time off

W2 employment with payroll protections

Supplemental insurance (Aflac)

Telehealth access

Performance-based incentives

Career advancement pathways

Job summary

Genesis Call Center is hiring Customer Service Agents to handle inbound interactions for major brands. You will assist customers with questions, service requests, account needs, and product support, using guided systems to ensure high-quality care and brand alignment.

The role offers flexible scheduling after certification and structured onboarding with ongoing training, supporting a stable, growth-oriented career in a U.S.-based environment.

Qualifications

• High school diploma or GED required.
• Must be 18+ years old and authorized to work in the United States.
• US resident (excludes CA, CO, CT, MA, MD, NY, OR, WA, WI).
• Ability to follow detailed processes and meet performance expectations.
• Strong communication and active listening skills are essential.
• Comfortable navigating computer applications and web-based tools.
• Ability to work independently and stay accountable to schedules.

Responsibilities

• Handle inbound interactions for major brands and provide product and service support.
• Deliver high-quality customer care using guided systems and resources.
• Maintain professionalism, accuracy, and brand alignment while assisting customers.
• Support schedule flexibility after certification and participate in ongoing training.

Skills

Communication

Active listening

Computer skills

Independent work

Education

HS diploma or GED

Job description

Genesis Call Center is hiring Customer Service Agents to handle inbound interactions for major brands. You will assist customers with questions, service requests, account needs, and product support, using guided systems to ensure high-quality care and brand alignment.

The role offers flexible scheduling after certification and structured onboarding with ongoing training, supporting a stable, growth-oriented career in a U.S.-based environment.