Growth-Driven Call Center Agent | Flexible Scheduling

Enterprise Call Center; Oklahoma City (OK); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Paid training

W2 employment structure

Paid time off

Aflac insurance

MDLive telehealth

Job summary

Genesis Call Center is hiring Customer Service Agents to handle inbound interactions for major brands, assisting customers with questions, service requests, and account needs. You’ll use guided systems to deliver high-quality support with professionalism and brand alignment.

As a W2 employer, we provide structured onboarding, paid training, and clear opportunities for advancement. Flexible scheduling is available after certification, with a stable, growth-oriented environment for dedicated team

Qualifications

• High school diploma or GED.
• Must be at least 18 years old.
• Authorized to work in the United States.
• U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI).
• Prior call center or customer service experience preferred.

Responsibilities

• Handle inbound interactions for major brands, assisting customers with questions, service requests, account needs and product support.
• Use guided systems and resources to deliver high-quality customer care with professionalism and brand alignment.
• Maintain schedules with flexibility after certification and participate in ongoing training and certification.

Skills

Strong communication

Active listening

Bilingual Spanish/English

Education

High school diploma or GED

Job description

Genesis Call Center is hiring Customer Service Agents to handle inbound interactions for major brands, assisting customers with questions, service requests, and account needs. You’ll use guided systems to deliver high-quality support with professionalism and brand alignment.

As a W2 employer, we provide structured onboarding, paid training, and clear opportunities for advancement. Flexible scheduling is available after certification, with a stable, growth-oriented environment for dedicated team