In-Store Tech Support & Setup Expert

Best Buy

San Angelo (TX)

On-site

USD 17,000 - 22,000

Part time

3 days ago

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Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement ресур

Support for your physical and mental-w

Job summary

Best Buy in San Angelo, TX is seeking a Geek Squad Agent to be the first point of contact for customers seeking technology support. You'll learn our training and resources to assess needs, perform basic services and partner with other agents on more complex repairs.

If family and friends come to you with their tech questions, this might be the perfect role for you. This part-time role emphasizes friendly, knowledgeable service, flexible scheduling including holidays and weekends, and

Qualifications

3 months of experience in retail or customer service.
Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

Provide positive, timely service to customers during the check-in and checkout process.
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps.
Help customers set up new devices and provide advice on whether to repair or replace old devices.
Monitor service queues and provide accurate status updates to customers.
Maintain knowledge and skillsets through certified training courses.
Clearly communicate and partner with fellow agents.