In-Store CSR — Growth Path in Financial Services

Community Choice Financial Family of Brands; Pasadena (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid training

Learning management system access

Cross-brand training

Educational reimbursement

401(k) & company match

Life and AD&D insurance

Discount marketplace

Paid time off

Job summary

Community Choice Financial Family of Brands is seeking a Customer Service Representative in Pasadena, TX. You will assist customers with transactions, provide in-store experiences, and support community events while building relationships that drive repeat business.

The role offers on-the-job training, opportunities for advancement, and a comprehensive benefits package. If you’re organized, people-oriented, and reliable, this entry-level position may be a fit.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous data entry and accuracy in transactions.
• Proficiency with POS systems and basic computer software.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system with precision.
• Support on-site vehicle appraisals, store tasks, and community events as needed.
• Uphold store appearance, security, and opening/closing procedures.

Skills

Customer service

Data entry

Communication

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands is seeking a Customer Service Representative in Pasadena, TX. You will assist customers with transactions, provide in-store experiences, and support community events while building relationships that drive repeat business.

The role offers on-the-job training, opportunities for advancement, and a comprehensive benefits package. If you’re organized, people-oriented, and reliable, this entry-level position may be a fit.