Customer Service Pro—Training, Growth & Impact

CCF Family of Brands; Toledo (OH); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Paid training

Career advancement

Health insurance

401(k) with match

Discount marketplace

Job summary

Community Choice Financial® Family of Brands in Toledo, OH is seeking a Customer Service Representative (CSR) to help people access financial solutions in their community. You will assist customers with transactions, check cashing, money transfers, and payments in a fast-paced in-store setting while delivering friendly, accurate service.

This entry-level role offers hands-on training, ongoing coaching, and opportunities to advance across our eleven brands.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Ability to enter data accurately and attentively.
• Proficiency with POS systems and basic computer tasks.

Responsibilities

• Cultivate customer relationships to drive repeat business.
• Review and process customer transactions accurately.
• Assist in account management and collections through payments.
• Maintain store appearance and assist in on-site activities.
• Support on-site errands and events as needed.

Skills

Communication

Attention to detail

Data entry

Phone proficiency

Education

High school diploma

Tools

POS system

Microsoft Office

Keyboarding

Job description

Community Choice Financial® Family of Brands in Toledo, OH is seeking a Customer Service Representative (CSR) to help people access financial solutions in their community. You will assist customers with transactions, check cashing, money transfers, and payments in a fast-paced in-store setting while delivering friendly, accurate service.

This entry-level role offers hands-on training, ongoing coaching, and opportunities to advance across our eleven brands.