Bilingual CSR — In-Store Financial Solutions

Community Choice Financial Family of Brands; Forest Hill (AL); Presencial; USD 17 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid on‑the‑job training

Learning management system access

Cross-brand training across 11 brands

Educational Reimbursement Program

Health insurance options

Resumo da oferta

Community Choice Financial Family of Brands is seeking a Customer Service Representative (Bilingual) in Forest Hill, TX to help customers access essential financial solutions. You will handle in-store transactions, build relationships, and support the sales process with accuracy and care.

The role offers hands-on training, exposure to a high-performance environment, and opportunities for advancement across multiple brands nationwide.

Qualificações

• High school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday.

Responsabilidades

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.

Conhecimentos

Customer service

Data entry

POS system

Microsoft Office

Phone skills

Bilingual (English/Spanish)

Formação académica

High school diploma or equivalent

Ferramentas

POS system

Microsoft Office

Descrição da oferta de emprego

Community Choice Financial Family of Brands is seeking a Customer Service Representative (Bilingual) in Forest Hill, TX to help customers access essential financial solutions. You will handle in-store transactions, build relationships, and support the sales process with accuracy and care.

The role offers hands-on training, exposure to a high-performance environment, and opportunities for advancement across multiple brands nationwide.