In-Person Client Services Receptionist (Tax Office)

H&R Block, Inc.; Marvin (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage check-in, scheduling, and daily office tasks in a busy tax-season environment. This in-person role supports tax professionals and helps ensure a smooth client experience.

The ideal candidate excels in customer service, communicates clearly, and can multitask while maintaining confidentiality. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

multitasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling software

Microsoft Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage check-in, scheduling, and daily office tasks in a busy tax-season environment. This in-person role supports tax professionals and helps ensure a smooth client experience.

The ideal candidate excels in customer service, communicates clearly, and can multitask while maintaining confidentiality. Evening and weekend availability during tax season is required.