Client Service & Receptionist — In-Person (Tax Season)

H&R Block, Inc.; Fulton (MO); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and day-to-day operations while supporting tax professionals during peak seasons.

The role emphasizes strong interpersonal skills, multitasking, and careful handling of confidential information in a busy, in-person setting.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during peak seasons.

Responsabilités

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Customer service

Multitasking

Interpersonal skills

Office software

Scheduling

Formation

High school diploma/GED

Outils

Microsoft Office

Scheduling systems

Teams

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and day-to-day operations while supporting tax professionals during peak seasons.

The role emphasizes strong interpersonal skills, multitasking, and careful handling of confidential information in a busy, in-person setting.