Tax-Season Client Service Receptionist (In-Person)

H&R Block, Inc.; Greenville (KY); Presencial; USD 17.000 - 23.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and manage check-in and scheduling in a busy, in-person office.

You will connect clients with the right tax professional, assist with document handling, and support daily operations alongside tax professionals. Ideal candidates bring demonstrated client service skills, the ability to multitask, and strong attention to detail.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to interact professionally with clients.
• Ability to multitask and manage competing priorities throughout the day.
• Detail-oriented with good organization and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during peak season.

Responsabilidades

• Greet clients warmly and serve as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Customer service

Communication

Multitasking

Organizational skills

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and manage check-in and scheduling in a busy, in-person office.

You will connect clients with the right tax professional, assist with document handling, and support daily operations alongside tax professionals. Ideal candidates bring demonstrated client service skills, the ability to multitask, and strong attention to detail.