In-Person Client Service Pro (Receptionist) - Tax Season

H&R Block, Inc.; Brandon (SD); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking an in-person seasonal Client Service Professional / Receptionist in Brandon. You will greet clients, manage check-ins, and coordinate with tax professionals to connect clients with the right services.

This role supports daily office operations and provides a welcoming, professional experience during tax season. Ideal candidates bring client-service experience, strong communication, and the ability to multi-task in a fast-paced environment, with availability to work

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including documents scanning and organizing.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Team collaboration

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Job description

H&R Block, Inc. is seeking an in-person seasonal Client Service Professional / Receptionist in Brandon. You will greet clients, manage check-ins, and coordinate with tax professionals to connect clients with the right services.

This role supports daily office operations and provides a welcoming, professional experience during tax season. Ideal candidates bring client-service experience, strong communication, and the ability to multi-task in a fast-paced environment, with availability to work