Seasonal Client Service Pro & Receptionist (In-Person)

H&R Block, Inc.; Tullahoma (TN); On-site; USD 18,000 - 23,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person.

You will check clients in, route them to the right tax professional, maintain a tidy reception area, and contribute to a professional, welcoming client experience during tax season, with opportunities to grow into tax preparation or office leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake processes, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals for smooth operations.
• Handle sensitive client information confidentially.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Team collaboration

Education

High school diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person.

You will check clients in, route them to the right tax professional, maintain a tidy reception area, and contribute to a professional, welcoming client experience during tax season, with opportunities to grow into tax preparation or office leadership.