Seasonal In-Person Client Service & Receptionist

H&R Block, Inc.; Syracuse (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the face of the office. This in-person role involves greeting clients, handling check-ins, and directing them to the right tax expert.

You’ll support daily operations and collaborate with tax professionals to ensure a smooth client experience during tax season. Ideal candidates will have strong communication, multitasking, and organizational skills, with experience in fast-paced, client-centric environments

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with team collaboration and professional client service.
• Ability to multitask and manage competing priorities throughout the day.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client service

Communication

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the face of the office. This in-person role involves greeting clients, handling check-ins, and directing them to the right tax expert.

You’ll support daily operations and collaborate with tax professionals to ensure a smooth client experience during tax season. Ideal candidates will have strong communication, multitasking, and organizational skills, with experience in fast-paced, client-centric environments