In-Person Client Service Pro & Receptionist

H&R Block, Inc.; St. Johnsbury (VT); On-site; USD 20,000 - 37,000; Part time

Benefits offered by this job

Incentive plans

Medical coverage

401(k) plan

Employee Assistance Program

Fitness center programs

Associate discount

Travel Insurance

Tax prep benefit

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in St. Johnsbury, VT.

You will greet clients, manage scheduling, and support daily office operations as part of a tax team. This in-person role offers training and a path toward tax preparation or leadership within our office. Responsibilities include welcoming clients, phone handling, check-in, document scanning, and coordinating with tax professionals to ensure smooth service.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer tools like MS Office and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in St. Johnsbury, VT.

You will greet clients, manage scheduling, and support daily office operations as part of a tax team. This in-person role offers training and a path toward tax preparation or leadership within our office. Responsibilities include welcoming clients, phone handling, check-in, document scanning, and coordinating with tax professionals to ensure smooth service.