In-Person Client Service Specialist & Receptionist

H&R Block, Inc.; Shreveport (LA); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations in person during tax season.

Training will be provided to enable growth into tax preparation or office leadership. The role requires handling multiple duties with professionalism, coordinating with tax professionals, and maintaining a tidy, organized office environment.

Qualifikationen

• Requires experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; collaborate well with team.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and follow-through.
• Comfort with basic computer programs (MS Office, Teams, scheduling tools).

Aufgaben

• Greet clients warmly and set a professional first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Multitasking

Organization

Communication skills

Time management

Team collaboration

Ausbildung

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations in person during tax season.

Training will be provided to enable growth into tax preparation or office leadership. The role requires handling multiple duties with professionalism, coordinating with tax professionals, and maintaining a tidy, organized office environment.