Seasonal Client Service Pro | Flexible Schedule

H&R Block, Inc.; Williston (VT); On-site; USD 22,000 - 23,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Williston, VT. You will answer phones, greet clients, and connect them with the right tax professional while scheduling appointments and ensuring high service levels.

The role requires strong organizational skills, the ability to multitask, and proficiency in Microsoft Office. This on-site position supports our local franchise office with a friendly, client-centered approach.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Williston, VT. You will answer phones, greet clients, and connect them with the right tax professional while scheduling appointments and ensuring high service levels.

The role requires strong organizational skills, the ability to multitask, and proficiency in Microsoft Office. This on-site position supports our local franchise office with a friendly, client-centered approach.