In-Person Client Services Receptionist for Tax Office

H&R Block, Inc.; Springfield (VT); On-site; USD 20,000 - 37,000; Part time

Job summary

H&R Block in Vermont is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person at our Springfield office.

You will manage scheduling, assist tax professionals, and help with check-in and document handling, with opportunities to grow into tax preparation or office leadership. This is an in-person role requiring evening and weekend availability during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and handle competing priorities.
• Excellent organizational skills and attention to detail.
• Comfort with Microsoft Office, Teams, and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Vermont is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person at our Springfield office.

You will manage scheduling, assist tax professionals, and help with check-in and document handling, with opportunities to grow into tax preparation or office leadership. This is an in-person role requiring evening and weekend availability during tax season.