Client Service Pro – Receptionist (Seasonal)

H&R Block, Inc.; St. Albans (VT); On-site; USD 22,000 - 23,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with tax professionals in a fast-paced office environment in Vermont. The role requires strong multi-tasking, organization, and familiarity with Microsoft Office.

The position offers flexible scheduling and opportunities to work across multiple locations while helping clients make informed decisions and build trusted relationships with our tax experts.

Qualifications

• High school diploma or equivalent is required.
• Flexible schedule and/or ability to work in multiple locations is preferred.
• Sales/marketing experience is a plus.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Microsoft Office

Fast-paced environment

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with tax professionals in a fast-paced office environment in Vermont. The role requires strong multi-tasking, organization, and familiarity with Microsoft Office.

The position offers flexible scheduling and opportunities to work across multiple locations while helping clients make informed decisions and build trusted relationships with our tax experts.